
We help SMEs build bespoke KPI frameworks that turn data into meaningful insight so every team knows what success looks like and how to achieve it.
Explore our full SME Dashboard Development Guide

Many SMEs measure performance with spreadsheets or generic metrics that don’t reflect their true business goals.
Without clear, consistent KPIs, it’s impossible to track progress, drive accountability, or make confident decisions.
IllumiFi’s Bespoke KPI Framework Development service creates a tailored measurement structure aligned to your strategy, industry, and data maturity.
Each framework can connect directly to your data platform or reporting environment, providing real-time, actionable insight for every department.
1. Discover & Define: We work with leadership teams to identify strategic objectives and success measures across functions: financial, operational, sales, marketing and customer.
2. Design & Align: KPIs are structured into a clear hierarchy (strategic → tactical → operational) and mapped to available data sources.
3. Validate & Visualise: We benchmark targets, define data owners, and link KPIs directly into dashboards or automated reports.
4. Embed & Evolve: We provide templates, training, and review cycles so your KPI framework becomes a living part of business management.



Conversion rates, customer lifetime value, customer retention and fulfilment performance.

Enrolment trends, attendance, cost per pupil, and resource efficiency.

Treatment room utilisation, patient retention, treatment mix, and staff productivity dashboards.

Project profitability, client retention, and billable utilisation.

Contract performance, response times, and staff scheduling efficiency.
Typical KPI framework projects take 4–10 weeks, depending on business size and data maturity.
- 4–6 weeks: Core KPI definition and alignment workshops.
- 6–8 weeks: Full framework build and integration into dashboards.
- 8–10 weeks: Benchmarking, reporting automation, and training.
Our KPI development packages start from £4,295 + VAT, including design workshops, documentation, and integration support.
To explore how your KPI framework can be embedded into a wider data platform visit our SME dashboard development page
Please email us at info@illumifiadvisory.co.uk if you cannot find an answer to your question.
A KPI framework is a structured system that defines what your business measures, how it measures it, and why it matters. It ensures every department is tracking metrics that align with strategic objectives, helping SMEs make data-driven decisions and monitor real progress.
Generic KPI templates often overlook what truly drives performance in your business. Our bespoke frameworks are designed specifically around your goals, industry, and data maturity, ensuring every KPI is measurable, relevant, and actionable.
Each KPI is mapped to existing data sources and integrated directly into your dashboards, ensuring real-time performance tracking. The framework becomes the foundation of your reporting system, not a static document.
Visit our data platform development page for more details on building end-to-end data and reporting capability
We guide you through every stage: workshops to define metrics, creation of KPI documentation and targets, data mapping, dashboard integration, and training for your team. Each project includes benchmarks and performance review recommendations.
Most projects take 4–10 weeks, depending on the number of business areas and level of integration required. Simpler frameworks can be completed within a month, while larger multi-department setups take longer.
Absolutely. Every IllumiFi framework is built to evolve. As your strategy changes or new systems are introduced, we can expand or adjust your KPIs to maintain relevance and continuity in reporting.
Start with a discovery call to discuss your current reporting setup and business goals. We’ll review your data landscape, outline the right KPI framework approach, and provide a clear timeline and proposal.